PALS INTERNATIONAL’s foreign language interpreters give critical context to the words you say and hear; whether on-site or over the phone. Our Phone Interpretation Solution provides business options that build customer relationships. Our Interpreters are thoroughly familiar with culture, customs and rules of etiquette and are not only fluent in the foreign language, but have distinguished credentials in their respective fields.
You’ll find our interpreters working effectively in these scenarios:
- Disciplinary procedures
- Doctor visits
- Training sessions
- Town halls
- Phone conference calls
- Private phone calls
- Hospital calls
Foreign Language Interpreters
Business negotiation, public presentation or social interaction in a global setting often demands one of three styles of interpretation to help you communicate more effectively: consecutive, simultaneous and whispering styles of interpretation to help you communicate more effectively. Your focus is on your message, and it’s crucial that a language interpreter have not only your trust, but your confidence.
On-site or on the phone, PALS INTERNATIONAL’s foreign language interpreters give critical context to the words you say and hear. Thoroughly familiar with culture, customs and rules of etiquette, our experienced foreign-language interpreters have distinguished credentials in their respective fields. Many are certified by the reputable American Translators Association or the Fédération Internationale des Traducteurs.
Types of Interpretation Offered
Phone Interpretation meets the need for spontaneous, unscheduled access to an interpreter over the phone. Immediate 24/7 access to over 183 languages supported by more than 1,000 professional, certified linguists within an average connect time of 30 seconds. Learn more.
Consecutive Interpretation is usually “live” (or bi-lateral) where the interpreter is one of the members in the room and only two languages are at work. The interpretation is conducted in segments where the interpreter interprets during pauses by the speakers in both directions. Common settings include court hearings, depositions, doctor visits, small informal meetings etc.
Simultaneous Interpretation is very fast-paced and requires a high level of concentration. Two interpreters alternate every 15 minutes. The interpreter listens to the source language and seconds later, interprets into the target language while the speaker continues to speak. The interpreter(s) may be located elsewhere, isolated in a booth with headphones and a microphone – and possibly not visible to the audience – yet heard through the use of simultaneous equipment.
Whispering Interpretation requires the same skill as simultaneous interpretation and should only be used for short meetings involving the source & target languages. Whispering is used only when a small audience (ideally no more than three) requires assistance. The interpreter can sit next to the delegates and whisper the required target-language or interpret through the use of portable, wireless whispering equipment. The use of portable, wireless whispering equipment should be used in settings where background noise could conflict with a person’s ability to hear the interpreter.
Need an interpreter? Let’s talk about a free interpretation quote.
Welcome to the Pals International Phone Interpretation Center
Pro-active support for non-English speakers
Reduce un-serviced requests due to language barriers
Increase customer retention, loyalty and trust; as well as service and support efficiency in handling non-English requests
Acquire new customers
Reduce the time for customer service resolution with non-English speakers
Lower overhead and uncertainty associated with in-house bi-linguals
Improve enterprise-wide communications
Convenience — Spontaneous, unscheduled access to over 183 languages supported by over 1,000 professional linguists
User-friendly — Easy 3-step process to access an interpreter
Stability — Proven and tested 99.99% reliable computer telephony system
Training — Linguists are trained in medical, insurance, financial, legal and technical terminology
Confidentiality — Each linguist is bound by a confidentiality agreement to ensure client privacy