|
|
WELCOME TO THE PALS INTERNATIONAL
PHONE INTERPRETATION CENTER
Phone interpretation meets the need for spontaneous, unscheduled access to an interpreter over the phone. We successfully integrate state-of-the-art computer telephony with high-quality, professional linguists to produce a unique service of extraordinary speed and reliability. Immediate 24/7 access to over 150 languages supported by over 1,000 professional, certified linguists within an average connect time of 30 seconds.
BENEFITS
Pro-active support for non-English speakers
Reduce un-serviced requests due to language barriers
Increase customer retention, loyalty and trust; as well as, service and support efficiency in handling non-English requests
Acquire new customers
Reduce the time for customer service resolution with non-English speakers
Lower overhead and uncertainty associated with in-house bi-linguals
Improve enterprise-wide communications
ADVANTAGES
Convenience — Spontaneous, unscheduled access to over 150 languages supported by over 1,000 professional linguists.
User-friendly — Easy 3-step process to access an interpreter
Stability — Proven and tested 99.99% reliable computer telephony system.
Training — Linguists are trained in medical, insurance, financial, legal and technical terminology.
Confidentiality — Each linguist is bound by a confidentiality agreement to ensure client privacy.
|
