Effective Health Care COMMUNICATION
PALS INTERNATIONAL has a passion for languages and cultural solutions that impact healthcare communication, quality of care and services. When communication is compromised by language barriers, the quality of care is also compromised.
“Evidence shows that effective communication between patients and clinicians is a critical component of providing high-quality health care.”
Health Research and Educational Trust/AHA
With today's diverse communities, the ability to truly understand and respond to patients in relevant ways has never before been more critical to the success of health care organizations. PALS partners with organizations to develop customized communication solutions, which are not only beneficial to healthcare providers, but also to their employees, members and patients. Improved satisfaction and loyalty are facilitated through the development of culturally-optimized resources.
Communication Benefits
- Increased loyalty and referrals to family and friends
- The PALS Phone Interpretation Center offers spontaneous communication
- Translation Services for your medical direction, legal forms and education
Why Language Services are Important
Obstacles that Face your Health Care Patient
Importance of Cultural Competence
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